eSAFETY GUIDE

Hoop

13+
minimum age according to Hoop
13+ minimum age according to Hoop

What is Hoop?

Hoop is a social networking app used for making new friends and is a free add-on to Snapchat. You can create a profile and connect with strangers by swiping ‘yes’ to make a new connection or ‘no’ to pass on a connection. Once you match with someone by both swiping ‘yes’, you can request each other’s usernames and become friends on Snapchat. Hoop may also be used for dating.

Hoop uses an in-app currency called ‘Diamonds’, which are needed to request people’s Snapchat usernames and to access the full range of features. You can earn Diamonds by sharing your profile, opening the Hoop app every day, watching ads, taking surveys and by adding Snapchat friends through Hoop.

Hoop requires parental consent for users aged 13-17, although there is no age-verification system in place. Once an age is chosen on a profile however, it cannot be changed. As a safety measure, teen and adult profiles are kept separate and cannot be seen by anyone in the other age group. Hoop does not share the specific location information of its users.

Website: hoop.photo

Apps: Android, Apple iOS 

How do people use Hoop?

Learn more about the benefits and risks associated with how people use social networking apps like Hoop.

Hoop is used for: content sharing, in-app purchasing, messaging/online chat, photo/video sharing and screen capture.

How can you report abuse, inappropriate content or block a user?

These links are provided by Hoop:

  • Safety Tools
    Learn how to report abuse, inappropriate content and block a user in Hoop.
  • Contact Hoop
    Email Hoop for support with specific issues.

How can I protect my personal information?

This link is provided by Hoop:

  • Profile Safety
    Read Hoop’s advice about staying as safe as possible when using their app.

Key Safety Links

These links are provided by Hoop and Snapchat:

Last updated: 05/06/2024

The eSafety Guide helps you find out how to protect your personal information and report harmful content on common social media, games, apps and sites. Entries are for information only and are not reviews or endorsements by eSafety. Before choosing to use any online service or platform it’s best to:

  • do your own research to understand the risks and benefits
  • check the age rating and requirements
  • consider privacy
  • check the permissions and other settings
  • check the in-app reporting options.

If you are a parent or carer who is deciding whether a child should be allowed to use an online service or platform, you can also:

  • consider your child's readiness for the types of content and experiences they might encounter
  • help them understand what to do if they need help
  • provide ongoing support and monitoring, for example through regular check-ins with your child
  • agree to some rules about use of each service or platform.

To find out more, you can read the App checklist for parents, as well as information about parental controls in social media, games and apps and mental wellbeing resources for families.