Information from age-restricted platforms
This page has information from age-restricted platform providers about the changes for Australian users under 16.
On this page:
These links are provided by Facebook:
- About the changes
Find out about what this means for Australian users under 16. - How does video selfie age verification work on Facebook?
Advice about how to have your age verified on Facebook. - Report an underage user
How to report an underage user on Facebook. - Review and export a copy of your Facebook information
How to download your Facebook stories, posts and account information.
Users aged 16 and older who mistakenly receive a notification or lose access to their accounts have the option to confirm their age through Meta’s third-party partner, Yoti, by providing a video selfie or government-issued ID. Yoti deletes this information once the age check is complete.
Read more about Facebook in The eSafety Guide, including how to protect your personal information and report harmful content.
These links are provided by Instagram:
- About the changes
Find out about what this means for Australian users under 16. - How does video selfie age verification work on Instagram?
Advice about how to have your age verified on Instagram. - Report an underage user
How to report an underage user on Instagram. - Review and export a copy of your Instagram information
How to download your Instagram stories, posts and account information.
Users aged 16 and older who mistakenly receive a notification or lose access to their accounts have the option to confirm their age through Meta’s third-party partner, Yoti, by providing a video selfie or government-issued ID. Yoti deletes this information once the age check is complete.
Read more about Instagram in The eSafety Guide including how to protect your personal information and report harmful content.
Kick
These links are provided by Kick:
- About the changes
Find out about what this means for Australian users under 16. - Age assurance FAQs
Learn how Kick verifies age, what information is used and how privacy is protected.
Australian users have been asked to confirm their age using the k-ID system.
Read more about Kick in The eSafety Guide including how to protect your personal information and report harmful content.
These links are provided by Reddit:
- About the changes
Find out about what this means for Australian users under 16. - Report an underage user
How to report an underage user on Reddit. - Review and export a copy of your Reddit information
How to download your Reddit data and account information. - Age information on Reddit
Find out how age verification works on Reddit. - Lodge an appeal
A form you can use to appeal an age-based account suspension.
Read more about Reddit in The eSafety Guide, including how to protect your personal information and report harmful content.
Snapchat
These links are provided by Snap:
- About the changes
Find out about what this means for Australian users under 16. - Report an underage user
How to report an underage user on Snapchat
Users under 16 whose accounts are locked will have three years to download their data from the time their account is locked. These users are encouraged to cancel any subscriptions to Snapchat+ or Memories+. They can expect to receive this messaging from Snap through in-app messages as well as via SMS and push notifications.
After an account is locked, it will be preserved in a locked state for three years. After that, it will become deactivated. However, users who turn 16 any time during the three year period can use an age assurance process to confirm their age through ConnectID (bank-verified), or through photo ID or facial age estimation options provided by third-party service provider k-ID.
Read more about Snapchat in The eSafety Guide, including how to protect your personal information and report harmful content.
Threads
These links are provided by Threads:
- About the changes
Find out about what this means for Australian users under 16. - How does video selfie age verification work on Threads?
Advice about how to have your age verified on Threads. - Report an underage user
How to report an underage user on Threads. - Review and export a copy of your Threads information
How to download your Threads posts and account information.
Users aged 16 and older who mistakenly receive a notification or lose access to their accounts have the option to confirm their age through Meta’s third-party partner, Yoti, by providing a video selfie or government-issued ID. Yoti deletes this information once the age check is complete.
Read more about Threads in The eSafety Guide, including how to protect your personal information and report harmful content.
TikTok
These links are provided by TikTok:
- Report an underage user (in-app)
How to report an underage user in the TikTok app. - Report an underage user (outside the app)
How to report an underage user with TikTok's reporting form. - About suspended accounts
How users can appeal if their account has been suspended in error.
Read more about TikTok in The eSafety Guide, including how to protect your personal information and report harmful content.
Twitch
These links are provided by Twitch:
- Children on Twitch
How parents and guardians can report an underage user on Twitch. - Filing a Report
How other users can report an underage user on Twitch. - Twitch Help Center
How users can appeal if their account has been suspended in error.
Read more about Twitch in The eSafety Guide, including how to protect your personal information and report harmful content.
X
These links are provided by X:
- Report an underage user
How to report an underage user on X. - About suspended accounts
How users can appeal if their account has been suspended in error. - Australian Online Safety Information
Find out how X approaches online safety for Australians.
Read more about X in The eSafety Guide, including how to protect your personal information and report harmful content.
YouTube
This link is provided by Google:
- About the changes
Find out about what this means for Australian users under 16.
Read more about YouTube in The eSafety Guide, including how to protect your personal information and report harmful content.
Last updated: 17/12/2025