Need help dealing with violent or distressing online content? Learn more

How we can help you

The eSafety Commissioner (eSafety) is Australia’s independent regulator for online safety. 

We educate Australians about online safety risks and how to navigate the online world, as well as providing support by removing harmful content.

Reporting online abuse

If you or someone you know is experiencing online abuse, we can help.

Cyberbullying: Support for children and young people (under 18) dealing with harmful content or harassment online.

Adult cyber abuse: Assistance for adults (18 or older) facing serious online abuse.

Image-based abuse (sometimes known as ‘revenge porn’): Help for people to report and remove intimate images and videos shared without the consent of the person shown.

Illegal and restricted online content: Tackling content like child sexual abuse material and pro-terror content.

We take action to protect Australians of all ages from all forms of harmful content. 

You can use this infographic to check if your experience can be investigated by eSafety, then follow the steps to report it.

Accessing counselling and support services

Experiencing online abuse can be distressing.

We connect people with trusted counselling and support services to provide immediate help and support. These services include:

Lifeline: 24/7 crisis support for Australians (call 13 11 14).

Suicide Call Back Service: Free and confidential counselling for people at risk (call 1300 659 437).

Kids Helpline: Support for children and young people aged 5 to 25 (call 1800 55 1800).

More services

Finding online safety information and resources

We provide resources and training to empower individuals and communities with online safety skills.  

For general audiences: eSafety’s Key Topics section provides the latest information to help you manage online safety issues.

For under 5s: The eSafety Early Years Program introduces online safety concepts to children under 5 and their families.  

For kids: Tips and online safety advice for children aged 5 to 12 years.

For young people: Useful information and videos to help young people stay safe online.

For parents and carers: Practical advice and tools to guide children and young people safely in the digital world, including webinars.

For educators: Free classroom resources, training and webinars to teach online safety effectively, as well as frameworks and networks.

For frontline workers: Resources, including professional development courses, to support people dealing with technology-facilitated domestic, family and sexual violence.

For people at high risk of online abuse using digital technologies: tailored advice and resources for women, LGBTIQ+ communities and people with disability, as well as help in languages other than English.

For First Nations people: Culturally relevant resources to ensure safe online experiences for First Nations communities, including resources in language.

For seniors: Accessible guidance to protect against scams, misinformation and other online risks. Be Connected: Helping older Australians improve their digital literacy and confidence.

Finding regulatory information for industry

Basic Online Safety Expectations: The Expectations set out reasonable steps that the Australian Government expects certain online service providers to take to ensure Australians can use their platforms safely.

Industry codes and standards: These apply to online service providers and are designed to protect Australians from illegal and restricted online content.

Safety by Design: This initiative encourages services to integrate safety features into technology from the start, not as an afterthought.

Social media age restrictions: The Online Safety Amendment (Social Media Minimum Age) Act 2024 introduces a mandatory minimum age of 16 for accounts on certain social media platforms. The age restriction requirements are due to take effect in 2025.

Transparency and accountability: By sharing greater transparency and understanding of what providers are and aren’t doing as part of our regulatory requirements, eSafety can help keep Australians stay safer online. 

Finding out about research and trends

Research, statistics and infographics: eSafety supports, encourages, conducts and evaluates research about online safety for all Australians. Explore research and infographics by topic.

Tech trends and challenges: eSafety’s content and programs are informed by current information on tech trends, research, policy, legislative and technical updates.

Hosting a presenter

If you want to organise a session to educate your group about online safety, we offer tailored webinars led by experts.

Schools: Designed for educators.

Parents and carers: Focused on supporting families.

Organisations and community groups: Practical advice for broader audiences.

Finding a Trusted eSafety Provider

The Trusted eSafety Provider program helps you take the guesswork out of identifying a great online safety education provider for your community. You can also apply to become a Trusted eSafety Provider.

Applying for a grant

eSafety leads online safety grants programs funded by the Australian Government as part of its commitment to keeping communities safe online.

Find out more

Consulting, collaborating and cooperating with eSafety

Consultation and cooperation with a wide range of stakeholders is central to everything eSafety does.

Youth Council: The eSafety Youth Council gives young people the opportunity to share their insights and experiences about online safety with eSafety and Government.

International engagement: eSafety works with online safety regulators and organisations around the world to help protect Australians from online harms and promote safer, more positive online experiences.

Submissions: eSafety provides submissions to external consultations on a range of topics that intersect with its work.

Last updated: 19/01/2025