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How to look after your mental health and wellbeing online

Spending time online has many benefits. It’s a great way to stay in touch and have fun with friends and family, as well as learn new things and keep informed.

Unfortunately, the benefits of being online can sometimes be weighed down by negative experiences such as online abuse or seeing distressing content, which can have an impact on our wellbeing and sense of safety.

This page has advice and suggestions to help you use technology more effectively while looking after your mental health and wellbeing.

On this page:

Tips for managing your mental health and wellbeing online

With many of us spending more time online than ever before, it’s important to focus on being respectful, resilient and kind. You can use some of our wellbeing strategies to help you have safer and more positive experiences online.
 

Look after yourself and keep supportive people around you

Regularly check in with yourself to monitor your wellbeing in both online and offline environments. Practise self-care by making time to exercise, using relaxation techniques, eating nutritional food and getting enough sleep.

Make sure you reach out for support from people around you who make you feel safe. If you’re experiencing a negative situation online, don’t deal with it alone – talk with family, friends, colleagues and mentors. You might also feel comfortable contacting a counselling or support service if you need more advice or feel like you don’t have someone close to talk to.

It’s also a good idea to check in on your friends and family, if you think they are struggling with their wellbeing online and may need help.

Take a look at our pages to help you, and your friends and family, deal with online abuse:

Maintain balance with online and offline activities

It can be enjoyable to have online social contact, but it's also important to consider balancing your screen time with other ways of connecting, communicating, learning and working offline.

If you feel like you’re constantly refreshing your apps or checking notifications, it might be a good time to start taking regular breaks from being online or turn off your notifications to help you find a better balance between time online and offline.

Find more tips and advice about how to manage your screen time.
 

Avoid doomscrolling and think critically about what you see online

Staying informed on issues that affect you and engaging in conversations online with others who are interested in similar things can be important for your sense of belonging and personal fulfilment.

Make sure you’re thinking about why you’re online and how it’s making you feel.

This can help you to decide whether you should have more time away from your screen or change the content that you're looking at.

You can start by ask yourself if you’ve been doomscrolling. This is when you mindlessly scroll through and click on negative news articles, social media posts and other content, then feel sad, stressed or depressed by what you’re seeing. It can also impact your view of the world, especially if you keep seeing the same opinions and content over and over again – this might mean you’re in an ‘echo chamber’ or ‘filter bubble’, and you’re no longer seeing a healthy range of different perspectives on an issue.

Think critically about what you see and hear online by actively looking for different opinions from a variety of sources. You don’t need to agree with everything, but it can help you get a better understanding of what the wider context is, and the range of views held on an issue. Keep questioning what your own views are, as well as those of people around you. Thinking critically can also help you avoid being tricked into believing misinformation or falling for online scams.

Remember, the content that you follow, like and engage with can affect what you see on online. Try following accounts that are funny, informative or inspiring to change the algorithm of your social and news feeds, and block material or accounts that make you feel uncomfortable or unsafe.
 

Stay safe while gaming

Online gaming can be a healthy way to connect with friends. It can also improve your problem-solving skills, as well as provide stress relief if it’s in a positive and enjoyable environment.

Avoid gaming communities that use online hate or negative talk. You can use in-game functions to mute or block content or accounts you don’t want to interact with. This way, you can maintain a respectful gaming experience, and have fun at the same time.  

Read more about how to protect yourself from online abuse when gaming.

Managing negative online experiences

There are a number of ways you can respond to a negative experience online. It will depend on the context, circumstances and how you are feeling. You should always do what feels right and safe for you.

Report online abuse

Remember, you don’t have to deal with online abuse on your own. It’s a good idea to talk with someone you trust, like a friend or family member. They can also help you report the abuse.

If you experience online abuse, follow these steps:

Find more detailed advice on what you can report to eSafety if this happens to you or someone you know.

Report illegal and restricted online content

Report material that shows or encourages extreme violence, terrorism and self-harm to the online platform or service to get it removed quickly. Go to The eSafety Guide to find reporting links on platforms such as X (formerly Twitter), TikTok, Telegram, Instagram, Facebook and Reddit. Your actions could protect you and others from seeing that content again.

You can report illegal and restricted content anonymously to eSafety at any time.

Pause and reflect

Negative experiences online can be overwhelming. Acknowledge your feelings, but don’t exhaust your emotional strength and energy by giving negative online experiences more attention than they deserve.

Remember your strengths

If you are experiencing online abuse, try not to let the opinions of others define your self-worth. Remind yourself of your best qualities and attributes.

Focus on your values

It’s important to stay committed to your values, especially during hard times. If you come across racism, bigotry or other abuse online stay true to your character and your sense of right and wrong. Call out bad behaviour when it is safe to do so.

Get more help and support

If, like lots of Australians, you feel like you don’t have anyone close you can talk to about your experience – or you want expert help – there are counselling and support services available. They can provide immediate, non-judgemental support and advice.

Stay safe

Emergency help in Australia, any time of the day or night

If your life or safety is at risk and you need urgent help, call Triple Zero (000).

If you’re having thoughts about suicide or self-harm call Lifeline on 13 11 14 or the Suicide Call Back Service on 1300 659 467.

You can also get help and support from one of these counselling services

13YARN

Confidential, culturally safe crisis support line for Aboriginal and Torres Strait Islander peoples. Available all day, every day.

1800RESPECT

Confidential counselling, support and information for people affected by sexual abuse or domestic and family violence. Available 24/7.

QLife

All ages. Counselling and referral for people who are lesbian, gay, bisexual, trans, queer and/or intersex. Phone counselling and online chat available every day from 3pm to 12am.

Kids Helpline

5 to 25 year olds. All issues. Confidential phone counselling available all day, every day. Online chat available 24/7, 365 days a year.

More support services

More information

The eSafety website has lots of tips for looking after your wellbeing online.

Tips for young people

Our Young People section has advice on a range of wellbeing topics:

Tips for parents and carers

Our parent resources section has videos, information sheets and advice to help parents and carers support young people’s mental health and wellbeing when online.

There is also advice for parents and carers about helping children to balance screen time and develop digital intelligence and resilience.

Tips for LGBTIQ+ people

Our LGBTIQ+ learning lounge has tips on building online resilience, including how to manage the impacts of online hate and build your psychological armour.

Tips for First Nations people

Our First Nations section includes advice and stories from mob about taking care of yourself online and dealing with online abuse.

Tips for sport communities

Our Sports hub has information about how to stay safe online at your sport, as well as downloadable resources you can use at your club.

Real stories

It may be helpful to know you’re not alone when you're going through online abuse. Australians of all ages have shared their stories with eSafety about how they have experienced and dealt with abuse and other negative online experiences. 

You can read about:

Last updated: 06/09/2024