eSAFETY GUIDE

Zoom

16+
Minimum age to create an account according to Zoom
16+ Minimum age to create an account according to Zoom

What is Zoom?

Zoom is a remote conferencing service that allows you to communicate with other people through video and audio calling, chat, online learning and webinars. 

The basic version of Zoom is free, with a number of paid plans also available. The free version supports 40-minute online meetings for up to 100 people, virtual backgrounds, virtual waiting rooms, sharing notes on screen and sending images, files, gifs, stickers, emoji and memes.

Zoom’s paid plans offer additional features such as online meetings for up to 1000 participants, virtual waiting rooms, cloud storage, custom URLs, reporting and dashboard tools, user passwords and meeting locks.

Zoom secures meetings with Advanced Encryption Standard (AES) 256 transport encryption using a one-time key for each specific session. While all users will have AES 256 transport encryption on by default, Zoom is developing an optional end-to-end encryption capability, expected to be available later this year.

Zoom can be used with other apps such as: 
Skype, Facebook Live, Youtube, Microsoft Outlook and Google Chrome, and accessed through a web browser, mobile device, telephone or room system. Zoom is available on web, Mac, Windows, Linux and Android and Apple iOS mobile devices.

Website: zoom.us

Apps: Android, Apple iOS

How do people use Zoom?

Learn more about the benefits and risks associated with how people use remote conferencing services like Zoom.

Zoom is used for:  video calling, voice chat, photo/video sharing, messaging/online chat, encrypted, content sharing, screen capture, in-app purchasing and live streaming

How can you report abuse or violations?

These links are provided by Zoom:

How can you protect your personal information and security?

These links are provided by Zoom:

Key safety links

These links are provided by Zoom:

  • Terms of service
    Outlines the rules you agree to by using Zoom.
  • Help Centre
    Browse the Zoom Help Centre for assistance with specific issues.

Last updated: 06/06/2024

The eSafety Guide helps you find out how to protect your personal information and report harmful content on common social media, games, apps and sites. Entries are for information only and are not reviews or endorsements by eSafety. Before choosing to use any online service or platform it’s best to:

  • do your own research to understand the risks and benefits
  • check the age rating and requirements
  • consider privacy
  • check the permissions and other settings
  • check the in-app reporting options.

If you are a parent or carer who is deciding whether a child should be allowed to use an online service or platform, you can also:

  • consider your child's readiness for the types of content and experiences they might encounter
  • help them understand what to do if they need help
  • provide ongoing support and monitoring, for example through regular check-ins with your child
  • agree to some rules about use of each service or platform.

To find out more, you can read the App checklist for parents, as well as information about parental controls in social media, games and apps and mental wellbeing resources for families.