eSAFETY GUIDE

Muah.AI

18+
Minimum age according to Muah.AI
18+ Minimum age according to Muah.AI

What is Muah.AI?

Muah.AI is an artificial intelligence (AI) chatbot that allows you to engage in uncensored text chats, exchange and generate photos, and have voice-chats with an AI companion or virtual girlfriend or boyfriend.

Muah.AI is likely to include sexually explicit content and the conversations and images generated by its AI technology are described as being ‘without direct censorship’. Information on Muah.AI is encrypted, but there are reports of hacking and data breaches, including the personal information of users and details of chat histories that indicate it was being used to create child sexual abuse material. It is also important to be aware that AI chatbots may say things that are inaccurate or harmful.

Muah.AI is only available through its website and is not available on the Apple App Store or Google Play Store, which means it does not have to comply with rules that prohibit usage by underage users with parental restrictions on their accounts. It is free to use, but a paid membership is available. Muah.AI was founded by Harvard Han and operates out of Los Angeles in the United States.

Website: muah.ai

How do people use Muah.AI?

Learn more about the benefits and risks associated with how people use AI chatbots like Muah.AI.

Muah.AI is used for: encrypted, messaging/online chat, online relationships, photo/video sharing and voice chat.

How can you ask for content to be removed?

This link is provided by Muah.AI:

  • Terms of service
    The terms of service include a complaints policy, how to report violations via email and a complaint review process.

How can you protect your personal information?

Muah.AI has been the subject of significant data hacks including personal information and the details of chats with AI companions.

This link is provided by Muah.AI:

  • Privacy policy
    Information about the types of information that Muah.AI collects about you and your interaction with AI companions.

Key safety links

These links are provided by Muah.AI:

  • Terms of service
    Your rights and responsibilities while using Muah.AI, including their complaints policy.
  • Game info
    Frequently asked questions, including issues about privacy.

Last updated: 11/03/2025

The eSafety Guide helps you find out how to protect your personal information and report harmful content on common social media, games, apps and sites. Entries are for information only and are not reviews or endorsements by eSafety. Before choosing to use any online service or platform it’s best to:

  • do your own research to understand the risks and benefits
  • check the age rating and requirements
  • consider privacy
  • check the permissions and other settings
  • check the in-app reporting options.

If you are a parent or carer who is deciding whether a child should be allowed to use an online service or platform, you can also:

  • consider your child's readiness for the types of content and experiences they might encounter
  • help them understand what to do if they need help
  • provide ongoing support and monitoring, for example through regular check-ins with your child
  • agree to some rules about use of each service or platform.

To find out more, you can read the App checklist for parents, as well as information about parental controls in social media, games and apps and mental wellbeing resources for families.