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Counselling and support services

If you are experiencing any form of online abuse you do not need to face it alone. Talking to someone makes it easier to decide what to do and deal with the impact.

Crisis Support

If you, or someone you care about, is at risk of harm right now call Triple Zero (000).

Suicide/self-harm

If you are having thoughts about suicide or self-harm please call Lifeline on 13 11 14 or the Suicide Call Back Service on 1300 659 467

Support services near you

Ask Izzy is a website that connects people with thousands of local services including counselling, domestic and family violence support, and help with housing, meals and money.

Meridian

Provides health and social support services for LGBTIQ+ communities in ACT.

Minus18

Articles, resources and training for lesbian, gay, bi, trans, queer and/or intersex young people. As well as professional training to help support LGBTQI people.

National Disability Abuse and Neglect Hotline

An Australia-wide phone hotline for reporting abuse and neglect of people with disability.

Older Persons Abuse Prevention and Information Line (APRIL)

Information, support and referrals relating to the abuse of older people living in the Australian Capital Territory.

Parentline ACT

Counselling, information and referral service for parents and carers in the Australian Capital Territory.

Police

If you, or someone you care about, is at risk of harm right now call Triple Zero (000).

QLife

All ages. Counselling and referral for people who are lesbian, gay, bisexual, trans, queer and/or intersex. Phone counselling and online chat available every day from 3pm to 12am.

Queensland Council for LGBTI Health formerly (QuAC)

Counselling, health promotion, inclusion and support for people of diverse sexualities and genders, and those with HIV in Queensland.

Raising Children Network

Advice for parents and carers, including articles, videos and apps backed by experts.

Reachout

14 to 25 year olds – All issues. Online resources and 24 hour online peer support.

Parents – Resources and peer support plus phone and online counselling.

Safe and Equal Victoria

Safe and Equal is the peak body for specialist family violence services that provide support to victim survivors in Victoria.

SAMSN

Counselling and support for male survivors of child sexual abuse and their supporters.

SANE Helpline

SANE Australia's helpline provides the information, guidance, and referrals to manage mental health care and concerns. Available weekdays from 10am to 10pm AEST.

Say It Out Loud

Provides support and information for LGBTIQ+ people in a domestic and family violence relationship, 

Schools and universities

You may be able to get face-to-face counselling through your school, TAFE or university. Ask for student welfare or counselling and support.

Seniors Rights Service

Free legal advice and assistance that protects the rights of older people. They provide telephone advice, advocacy, legal advice and educational services.

Seniors Rights Victoria

A free service that provides information, support and referrals relating to the abuse of older people living in Victoria.

Suicide Call Back Service

Suicide Call Back Service is a free, independent and confidential nationwide service that provides professional phone and online counselling to people who are affected by suicide. Available all day, every day.

Tasmanian Elder Abuse Helpline

A free service that provides information, support and referrals relating to the abuse of older people living in the community across Tasmania. Phone support available from 9am to 5pm.

The Lookout

A Victorian based support service for specialist family violence practitioners.

Thorne Harbour Health

Counselling, health promotion, inclusion and support for people of diverse sexualities and genders, and those with HIV in Victoria.

Urgent psychiatric help

If you are experiencing a serious episode, tell a friend, call your GP, counsellor or psychologist. If you fear for your safety, or the safety of others, call Triple Zero (000).

Western Australian Aids Council (WAAC)

Counselling and health services for LGBTIQ+ people and those with HIV in Western Australia. 

Women's Domestic Violence Helpline

Phone counselling for women experiencing domestic and family violence in Western Australia.

Women's Legal Services Australia

All ages. All women. National network of community legal services specialising in women’s legal issues.

Workplaces

Workplaces might offer counselling through an Employee Assistance Program (EAP). This service can be used for any issue and is confidential.

Youth Law Australia

Free legal advice and information for young people under 25.