Counselling and support services

5 to 25 year olds. All issues. Confidential phone counselling available all day, every day. Online chat available 24/7, 365 days a year.

All ages. All issues. Phone counselling and online chat available all day, every day.

Confidential counselling, support and information for people affected by sexual abuse or domestic and family violence. Available 24/7.

Counselling, information and referral service for parents and carers in South Australia.

Counselling, information and referral service for parents and carers in Tasmania.

Counselling, information and referral service for parents and carers in Western Australia.

Counselling, information and referral service for parents and carers in New South Wales.

Counselling, information and referral service for parents and carers in the Northern Territory and Queensland.

Counselling, information and referral service for parents and carers in Victoria.

12 to 25 year olds. All issues. Phone counselling and online chat available 9am to 1am AEST, every day.

Confidential, culturally safe crisis support line for Aboriginal and Torres Strait Islander peoples. Available all day, every day.

Counselling, health promotion, inclusion and support for people of diverse sexualities and genders, and those with HIV in NSW.

A free service that provides information, support and referrals relating to the abuse of older people living in Western Australia.

A free service that provides information, support and referrals relating to the abuse of older people living in South Australia.

Investigates and resolves complaints of discrimination and breaches of human rights, including racism and sexual discrimination. You can make a complaint no matter where you live in Australia. The service is free and impartial.

All ages. All issues. A comprehensive list of culturally and linguistically diverse support services and resources is available on the Australian Institute of Family Studies’ website.

All ages. All issues. Phone counselling and online chat available all day, every day.

Phone counselling for adult survivors of childhood trauma, their friends, family and the health care professionals who support them. Available between 9am and 5pm, every day.

Information and resources for young people, parents and carers, and schools relating to bullying education and prevention.

The Butterfly Foundation provides help for people experiencing eating disorders or body image issues, and those that care for them. It also provides support to professionals managing these issues with clients.

Support and advice for carers or people who support and help others. Phone support and advice available weekdays from 8am to 6pm.

Local community health centres offer face-to-face counselling. To find one in your local area, search for ‘Community Health Centre’ online.

A free service that provides information, support and referrals relating to the abuse of older people living in the community across New South Wales. The service is confidential and callers remain anonymous.

Information, support and referrals relating to the abuse of older people living in the Northern Territory.

A free service that provides information, support and referrals relating to the abuse of older people living in Queensland.

Referral service that provides a range of services to assist families manage relationship issues, including counselling, family dispute resolution, legal advice, financial advice, family mediation and dispute resolution and information in other languages.

Online resources for people wanting to understand domestic and family violence, the law and where to get help.

Counselling, information and support for anyone affected by gambling. Phone and online chat available all day, every day.

You can ask your GP for a referral to a counsellor/psychologist if you need. You don’t have to tell the GP what happened — simply explain that you need support as you are feeling very sad/angry/worried. If you meet the criteria for a mental health treatment plan, some of your out-of-pocket expenses for a counsellor/psychologist may be covered by Medicare.

Information, resources and services to support you no matter where you are on your mental health journey.

Intersex peer support, information and advocacy group for people born with variations in sex characteristics and their families.

Most of the services listed here accept and pay for calls from the Translating and Interpreting Service. 

All ages. Directory for Legal Aid in each state and territory. Legal aid commissions provide legal assistance services in criminal, family and civil law matters.

Phone counselling for men experiencing domestic and family violence in Western Australia

This service from No to Violence offers assistance, information and counselling to help men who use family violence.

Supports men and boys who are dealing with family and relationship difficulties. Phone counselling and online chat available all day, every day.