Securing your accounts and devices

A critical part of a good eSafety plan is making sure that your devices and your email accounts, social networking and any other online accounts are secure so only you can access them.

Follow these tips to help you take control of your online experience.

Top tips for securing your accounts and devices

  • If necessary, set up a new email account that only you can access. Use this email account for things you want to keep private, like safety planning.
  • Set strong passwords that are hard to guess. Do the same for PINs and passcodes, and change them frequently and do not share them with anyone.
  • Don’t use the same password, PIN or passcode for more than one account.
  • Install anti-virus and internet security software and keep it up-to-date.
  • Keep your operating systems up-to-date, and install all updates to the software and apps that you use on your devices.
  • Secure your wireless internet connection – use a strong password for your router and enable network encryption.
  • Keep a close eye on your portable devices – take extra care so they are not lost or stolen and, when possible, limit other people’s access to them.
  • Strengthen the privacy settings on your social media accounts to make sure that the only people who can see the content you post are the people you choose.
  • Sign out of email and social media accounts once you have finished using them rather than just closing the page or browser.
  • Don’t open suspicious links or attachments as they can contain viruses and malware.

More information

Woman touching phone screenTry our Take the tour interactive and discover how the devices in your home and car work, and how you can make them more secure.

For more information about how to secure your devices and accounts, go to the Lifestyle and Being social sections of our website where you’ll find a range of videos to help you secure your accounts and devices.

Find out more about protecting your computer from malware by watching the ACMA's video.

Where can I get help?

If you are feeling unsafe right now ring Triple Zero (000).

If you think your computer might be infected by a virus or malware, contact your local computer expert to help fix the problem.

Where can I get more information?

You can find out more information about protecting your devices on Stay Smart Online, the Australian Government’s online security website. You can also sign up to the free Stay Smart Online Alert service which notifies you of current online threats and how to manage them.

Our Get Help page has more information on getting legal help, and where to find support.

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