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Learn the basics and beyond

Get help with the technology, learn how to search for things online and how to use email, wi-fi and apps.

Navigating the online world can be a little tricky at first, but we can help you learn some basic skills to get you started. 

This page focuses on the essentials of getting online and using the internet. It covers:

  • getting started, including how to use search engines and email
  • wi-fi and mobile networks — how to connect to the internet at home and when you are out and about
  • all about apps

The links take you to free courses and activities on the Be Connected website. Be Connected is an Australian government initiative developed by eSafety and the Department of Social Services to increase the confidence, skills and online safety of older Australians. 

If you need information about the basics of using a computer, tablet or smartphone, you can also explore these topics on the Be Connected website.

Getting started online

Setting up and using email

Learn how to set up and manage a free email account, block nuisance emails, and more.
Understanding web browsers

Learn tips and tricks to help you safely browse the internet with Google Chrome, Microsoft Edge and Safari. 
All about Apple iPhones

Learn how to set up and customise your new or pre-owned Apple iPhone with helpful step-by-step videos.
All about Android phones

Learn how to set up and customise your new or pre-owned Android phone with helpful step-by-step videos.
Practice area

Interactive activities to help you develop the essential skills you need to use your smartphone, tablet or computer. 
Useful apps

Explore the world of apps — those amazing little programs that do a lot of useful things on your smartphone or tablet.
Social media apps

Learn how to create an account and discover content of interest to you on Facebook, Instagram and Pinterest.
All about data

What is data? What’s the difference between home internet and mobile data? Find out the questions to these questions and more.

Last updated: 27/03/2024

eSafety acknowledges all First Nations people for their continuing care of everything Country encompasses — land, waters and community. We pay our respects to First Nations people, and to Elders past and present.

First Nations people should be aware that this website may contain images and voices of people who have died.

Find information and resources for First Nations people.

Read our Reconciliation Action Plan.

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