Element

16+
Minimum age according to Element
16+ Minimum age according to Element

What is Element?

Element is an end-to-end encrypted communication and collaboration service designed for individuals, communities, and businesses. It offers free, unlimited end-to-end encrypted messaging, voice and video chat, as well as the ability to securely share content online. Users can communicate one-on-one or in larger group chats or rooms. It is available through a website and across mobile and desktop apps.

Element uses the encryption method implemented in Matrix, an open network for secure, decentralised communication. A variety of free and subscription plans are available, which give users control over where and how their data is stored, including self-hosted and cloud solutions. Element does not feature ads or track data.

Website: element.io
Apps: Android app, Apple iOS app

How do people use Element?

Learn more about the benefits and risks associated with how people use messaging and collaboration services like Element.

Element is used for: content sharing, encrypted, in-app purchasing, live streaming, messaging/online chat, photo/video sharing, screen capture, video calling and voice chat.

How can you report online abuse or manage communication?

These links are provided by Element:

How can you protect your personal information?

These links are provided by Element:

Key safety links

These links are provided by Element:

  • Help and support
    Guides to using different element apps and information about how to perform specific functions.
  • Legal policies
    Key legal policies and agreements, as well as information about how Element secures your data and the terms of service.

Last updated: 05/06/2024

The eSafety Guide helps you find out how to protect your personal information and report harmful content on common social media, games, apps and sites. Entries are for information only and are not reviews or endorsements by eSafety. Before choosing to use any online service or platform it’s best to:

  • do your own research to understand the risks and benefits
  • check the age rating and requirements
  • consider privacy
  • check the permissions and other settings
  • check the in-app reporting options.

If you are a parent or carer who is deciding whether a child should be allowed to use an online service or platform, you can also:

  • consider your child's readiness for the types of content and experiences they might encounter
  • help them understand what to do if they need help
  • provide ongoing support and monitoring, for example through regular check-ins with your child
  • agree to some rules about use of each service or platform.

To find out more, you can read the App checklist for parents, as well as information about parental controls in social media, games and apps and mental wellbeing resources for families.